Shipping Policy

At LEBAAS, we value our customers and understand how exciting it is to receive your order. We aim to process and deliver your orders as quickly and smoothly as possible.

How to Place an Order

Ordering from LEBAAS is simple:

  1. Browse our website and select the product you want.

  2. Select your preferred size, color, and quantity.

  3. Add the product to your cart and proceed to checkout.

  4. Enter your complete delivery information.

  5. Select your available payment method and place your order.

  6. For Cash on Delivery orders, our customer support team may contact you for confirmation.

  7. Once your order is confirmed, it will be processed and dispatched.

Order Processing & Dispatch

  • Orders placed before 6:00 PM may be dispatched on the same day, subject to order verification and operational availability.

  • Orders placed after 6:00 PM may be dispatched on the next working day.

  • Orders placed on Saturday night, Sunday, or a public holiday will generally be processed and dispatched on the next working day.

  • During major sales, promotional campaigns, Eid, seasonal events, or periods of exceptionally high order volume, dispatch and delivery may take longer than usual.

Delivery Time

Delivery time depends on your location and courier service.

Karachi

For customers in Karachi, delivery is generally expected within approximately 1 working day after dispatch, subject to courier availability and other circumstances.

Other Cities in Pakistan

For customers outside Karachi, delivery generally takes approximately 3–5 working days after dispatch.

Delivery may take longer for remote areas or during periods of high order volume, public holidays, weather disruptions, or other circumstances beyond our reasonable control.

Shipping Charges

Standard shipping is currently free of charge, unless a specific product, promotional offer, or checkout page states otherwise.

If any shipping charges apply to your order, they will be communicated or displayed before you complete your purchase.

Sales & Promotional Periods

During major sales and promotional campaigns, we may receive a significantly higher number of orders than usual.

As a result, delivery may take approximately 6–8 working days or longer during exceptionally busy periods.

We appreciate your patience during these periods.

Order Tracking

Where tracking is available, you may receive a tracking number or delivery update after your order has been dispatched.

You can use the tracking information provided to check the status of your shipment.

If you have not received your order within the expected delivery period, please contact LEBAAS Customer Support with your Order ID.

Can I Change or Cancel My Order?

If you need to change or cancel your order, please contact us as soon as possible after placing the order.

We may be able to make changes if your order has not yet been processed or dispatched.

Once the parcel has left our warehouse, we may not be able to change the delivery details or cancel the order.

Delivery Outside Pakistan

Currently, LEBAAS ships within Pakistan only.

International delivery is not currently available unless specifically offered by LEBAAS for a particular order or promotion.

How Are Orders Packed?

All products are checked before dispatch and carefully packed to help protect them during transportation.

We use appropriate packaging to reduce the risk of damage during delivery.

Cash on Delivery

For Cash on Delivery orders, please keep the exact order amount ready when the courier arrives.

Having the exact amount helps make the delivery process easier and faster for both the customer and the courier rider.

Delivery Delays

Delivery times provided by LEBAAS are estimates and may be affected by circumstances such as:

  • Courier delays

  • Public holidays

  • Weather conditions

  • High order volumes

  • Sales and promotional events

  • Incorrect or incomplete delivery information

  • Remote delivery locations

  • Other circumstances outside our reasonable control

If your order is delayed beyond the expected delivery period, please contact our Customer Support team.

Failed or Unsuccessful Delivery

If a courier is unable to deliver your order because the customer is unavailable, the address is incorrect, the phone number is unreachable, or the order cannot otherwise be delivered, the courier may attempt delivery again or return the parcel to LEBAAS.

Additional delivery arrangements or charges may apply where applicable.

Customer Support

For questions regarding your shipment, delivery status, or order, please contact:

LEBAAS Customer Support

Email: [lebaasofficialpk@gmail.com]
WhatsApp: [+92 371 8011388]
Country: Pakistan

Please provide your Order ID when contacting us regarding an existing order.

Last Updated:2026

LEBAAS reserves the right to update this Shipping Policy when necessary. Any updated version will be posted on this page.