Privacy Policy

Welcome to LEBAAS. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how LEBAAS collects, uses, stores, and protects your personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order with LEBAAS, we may collect information that is necessary to process and deliver your order.

This may include:

• Full name

• Mobile/telephone number

• Email address

• Billing address

• Shipping/delivery address

• City and postal/ZIP code, where applicable

• Order details and purchase history

• Information you provide when contacting our customer support

• Payment-related information required to process your order

For Cash on Delivery (COD) orders, we may collect your name, phone number, delivery address, and order information so that we can confirm and deliver your order.

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your personal information to:

• Process and confirm your orders

• Arrange delivery through courier and logistics partners

• Contact you regarding your order

• Confirm Cash on Delivery orders

• Process payments and refunds where applicable

• Provide customer support

• Handle returns, exchanges, and order-related issues

• Maintain records of your purchases

• Improve our website, products, and customer experience

• Prevent fraudulent or unauthorized transactions

• Send promotional offers, new product updates, or other marketing communications where permitted

If you do not wish to receive promotional messages from us, you may contact us or use the unsubscribe option where available.

3. Order and Delivery Information

To deliver your order, we may share necessary information such as your name, phone number, and delivery address with our courier or logistics partners.

We only provide information that is reasonably necessary for the delivery or fulfillment of your order.

Our courier and service partners may process your information according to their own privacy policies and applicable requirements.

4. Payment Information

Depending on the payment method you select, your payment may be processed through a third-party payment service or financial institution.

LEBAAS does not intentionally store complete payment card details such as your full card number, CVV, or PIN on our website unless specifically required and lawfully handled by our payment service provider.

For Cash on Delivery orders, payment is collected by the relevant delivery/courier service upon delivery.

You should never share your ATM PIN, OTP, password, or other confidential banking credentials with LEBAAS through WhatsApp, email, phone calls, or any other communication channel.

5. Shopify and Service Providers

Our online store may be operated using Shopify and may use third-party services to operate our website, process orders, process payments, provide delivery services, analyze website performance, and provide customer support.

These service providers may process certain information on our behalf as necessary to provide their services.

We do not sell your personal information as a business practice.

6. Marketing and Communications

If you provide your contact information, we may contact you about:

• Your orders

• Delivery updates

• Returns or exchanges

• Customer service matters

• New products

• Sales and promotions

• Special offers

You may opt out of promotional communications at any time by contacting us or using an unsubscribe option provided in the communication, where available.

Please note that you may still receive essential messages relating to an order you have placed.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember items in your shopping cart

• Keep you signed in where applicable

• Understand how visitors use our website

• Improve website performance

• Provide a better shopping experience

• Remember certain preferences

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including shopping-cart or checkout features.

Where third-party analytics, advertising, or other tracking technologies are used on our website, their respective providers may process information according to their own privacy policies.

8. Website Analytics

We may use analytics tools to understand how visitors interact with our website and to improve our products and services.

Such tools may collect information such as browser type, device information, approximate location, pages visited, and website usage information.

Where applicable, third-party analytics providers may process this information according to their own privacy policies.

9. Sharing of Personal Information

We may share necessary personal information with trusted third parties when required to operate our business, including:

• Courier and delivery companies

• Payment processors and financial service providers

• Website and e-commerce service providers

• Technology and hosting providers

• Analytics providers

• Customer support service providers

• Fraud-prevention and security service providers

• Government authorities or law-enforcement agencies where required by applicable law

We do not sell or rent your personal information to third parties.

We only share information where reasonably necessary for providing our services, protecting our business and customers, or complying with applicable legal requirements.

10. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

LEBAAS is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website or service before providing them with your personal information.

11. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

You are also responsible for keeping your account credentials and passwords confidential and should not share them with unauthorized persons.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders

• Handling returns, refunds, and exchanges

• Maintaining business and transaction records

• Resolving disputes

• Preventing fraud

• Meeting applicable legal, accounting, or regulatory requirements

When information is no longer reasonably required, we may securely delete or anonymize it.

13. Your Privacy Rights

Depending on applicable law and the circumstances, you may contact us to:

• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where appropriate

• Ask us to stop using your information for direct marketing

• Raise a concern about how your personal information is being handled

Some information may need to be retained where we have a legitimate business or legal reason to do so.

14. Children's Privacy

Our website is intended for general customers and is not specifically directed at children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact LEBAAS:

Brand: LEBAAS
Country: Pakistan
Email: [lebaasofficialpk@gmail.com]
WhatsApp: [+92 371 8011388]
Website: [https://lebaas.store]
Business Address: [Saddr, Karachi]

We will review and respond to privacy-related requests within a reasonable period.

© 2026 LEBAAS. All Rights Reserved.